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Homesescapes Privacy Policy

We value your privacy. This policy explains how we collect, use, and protect your personal information when you book a stay with us in Toronto or Montreal.

1. What Information We Collect?

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​When you book with us, we may collect the following information:

  • Full name (from the booking platform or ID)

  • Government-issued photo ID (for identity verification only)

  • Email address and phone number (for communication and emergencies)

  • Payment information 

  • Booking details (dates of stay, number of guests, etc.)

2. Why We Collect This Information?

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We collect this information to:

  • Confirm your identity and prevent fraud or third-party bookings

  • Communicate important check-in, check-out, and house rule details

  • Ensure the safety and security of our property and guests

  • Meet legal or regulatory requirements (where applicable)

3. How We Protect Your Information?

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  • Your ID is only reviewed to confirm your name matches the reservation

  • We do not store, download, or share your ID after verification

  • Personal info is only used for hosting and not shared or sold

  • Any data received via Airbnb stays on their secure platform and is protected by their privacy policies

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4. When Do We Share Information?

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We don’t share your personal information with anyone, unless:

  • Required by law or legal request

  • There’s an emergency or safety concern

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5. Your Consent

  • By booking a reservation and providing your ID, you agree to the terms of this Privacy Policy and allow us to use your information as outlined above.

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